Lead Product Designer at Airtel

Solving complex
problems
at scale
with AI

Selected Work

Mobile screens from the network fault resolution app for field engineers

Standardizing network fault resolution for field engineers

Through on-field research, I designed a scalable, templatized workflow that helped Airtel field engineers diagnose and resolve network faults more consistently.

  • ~₹9–10 Cr/yr revenue saved from enterprise churn
  • 30% reduction in repeat complaints
Read Case Study: network fault resolution (opens in a new tab)
Phone screens of the unified map platform showing field assets on a map

Building a unified map platform for Airtel's field workforce

From an ambiguous product ask to a scalable platform capability, I unified Airtel's distributed field assets into a single map experience to help teams make faster decisions.

  • Unlocked potential for 8.2L+ gross adds across D2C distribution
Read Case Study: unified map platform (opens in a new tab)

0 → 1 AI Product

Built an AI product from idea to launch, including product strategy, UX/UI design, frontend & backend development, and deployment

Kindlr illustration: prompt, SOP, agent skill and Design.md cards orbiting an AI sphere

Kindlr: A platform to build your own AI knowledge base

I identified a gap in how people manage reusable AI instructions and built Kindlr, a platform to write, organize, manage, and reuse prompts, SOPs, skills, and agent instructions in Markdown.

  • Retrieve reusable AI instructions in <5s
  • Reduce context creation time from 30 min to 3 min
Visit kindlr.in (opens in a new tab)

AI Automations

Built 3 AI automation workflows in n8n leveraging LLMs, MCP & RAG to improve design team’s productivity

  • PRD to Design Brief Generator

    Turns PRDs into concise design briefs and surfaces key questions designers should resolve before starting design.

  • UX Copy Auditor

    Checks UX copy in Figma designs against team’s guidelines & automatically adds Figma comments along with a compliance report on email.

  • Heuristic Evaluator

    Evaluates Figma designs against 10 usability heuristics and automatically adds findings as Figma comments.

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